The workers had been taught that pictures on cartons tell you what
is inside the box.

Believing the contents were already broken they realized special
handling was no longer necessary.

Answer
Question
Braking the glasses

The boxes were clearly marked, warning of the
need for extra care.

However when a group of warehouse workers
from the African port of Stevadores received a
shipment of delicate glassware they tossed the
boxes to each other to get them off the truck.

What was wrong?
Cultural Faux Pas
Learn from the mistakes of others